Legal Notice

Company Name

General Incorporated Association Unissograff Arts Research Institute

Address

Seto City, Aichi Prefecture, Japan, 489-0924

Contact Details

support@unissograff-london.com

Payment Methods

Credit card (Visa, Mastercard, Amex), Shop Pay, Apple Pay, Google Pay, PayPal

Delivery and Shipping

All products are shipped by partner Contrado Imaging Ltd. Delivery costs vary according to product and destination (see here for further details).

For more information about our shipping practices and policy, please click here.

Return of Goods and Refunds

All products are produced on received order basis and we therefore regret that we cannot accept the return of delivered goods or provide refunds. Should any of our items reach you in a damaged or impaired condition, or are different to your original order, please contact us by email with photographic evidence within 7 days of delivery. We will endeavour to ensure that the product is reproduced and shipped to you as a matter of urgency.

Please note that there may be minor discrepancies in colour and hue between the image displayed on a customer’s screen and actual printed items. With the exception of obvious disparities, such as an item being delivered in blue or yellow when the product image was clearly red, the customer shall accept that such resolution or display discrepancies may exist. We ask that this is taken into consideration when making a purchase.  

With regards to sizes and other options, we manufacture products based on the information selected by the Customer at the time of purchase.
Therefore, we will only accept returns and exchanges if our copy does not match the actual product.

For more information, please check our Returns & Refund Policy page.

Purchasing UNISSOGRAFF data

When wishing to purchase Unissograff designs in original (datafile) format, please contact us using the Form, or by email at support@unissograff-london.com.

Such data will be provided at cost price by means of a data provider service. Please note that while permission may be granted to use such data for commercial purposes, this extends to rights of use only and all copyright and other rights shall be reserved by the original designer, ca37.

For commercial use, please follow our stipulated guidelines. For more information, use our Partner Enquiries form or  contact us at enquiries@unissograff-london.com.